Help Section | Nando's

Eating In

Paying

Working

Corporate

Eating In

Can I Book A Table?

Sorry, we’re not taking table bookings, but we’ve got a new virtual queuing system in place. All you need to do is scan the QR code when you get to the restaurant and you’ll join the queue and get updates along the way. Find out which of our restaurants are open for Eat-in and start planning your PERi-PERi trip.

How Do I Find Out Where You're Opening?

To check which restaurants are reopening and when, take a look at our Eat-in page for all information.  

When Are You Open?

We’d love to be open all the time, but our grillers need their beauty sleep! Generally we’re open midday to late evening, but some of our restaurants opening hours will vary. To find your local restaurant opening hours search here.

What Music Do You Play In Your Restaurants?

We saw you slyly getting your boogie on last time you got your PERi-PERi on with us... And who could blame you? If you would prefer to get your dancing shoes on in the haven of your own home, we have complied a list of music we play in our restaurants below: Los Sitio Asere by Afro Cuban All Starts Mexe Mexe by Kompass Boas Festas by Luis Morais Sabine Largam by Cesaria Evora Ndakuvara by Oliver Mtukddzi Mas Que Nada by Miriam Makeba El Reloj de Pastora by Sierra Maestra A good website to get great world music compilations is www.putumayo.com and a couple of great compilation CD's from there are called Samba Bossa nova and Nuevo Latino.

Are there new restaurants opening in Ireland this year?

We do try to spread our PERi love to all of our fans around the country and are always interested to hear where our fans want us to open! For more information on this, to suggest a site location and to find out if we are coming to a site near you check out our Openings page on our website.

What is Nando’s nino?

Nando’s Nino is a bit different. It’s designed for when you’re in a rush, on the go, want a quick bite, a takeaway, or to meet up with your mates.

We’ve concentrated everything into a much smaller space, streamlined our menu, added some extra specials and changed some things you’ll experience. Find our Nino locations here

Does Nando’s have Wi-Fi?

Yes, all Nando's restaurants have Wi-Fi. So you can enjoy your PERi-PERi chicken while scrolling, tapping, swiping and more. Oh and guess what? The Wi-Fi is free!

Simply select Nando's free network: _Nando’s Free Wi-Fi and follow the prompts. If it’s your first time, you can register quickly and easily with your name, birth date, country, postcode and email. Make sure you choose a memorable password too. You'll need to tick the box that confirms you'll abide by our T's & C's, and then you're all set to go. When you're online, you'll see a confirmation message on the login screen.

Your credentials will be the same each time you log in to Nando's Wi-Fi on any device, at any of our locations. Plus, if you're logging in on the same device as last time, our login page will remember you. 

Forgot your password? Not a problem. You can request a reset password link by simply following the prompts, and logging into your email with your mobile.

Plus, while you’re at it, you can download the Nando’s app to track your Chilli Points here

Do Nando's do breakfast?

Yes, Nando's do serve breakfast! Our Nando's breakfast menu is currently served in our airport restaurant, Gatwick (South Terminal). Please note, Cobham Services was serving Nando's breakfast menu but no longer is. Gatwick serves breakfast from 4 a.m. to 11 a.m. Tables can't be reserved, but believe us, it's worth the early start.

What’s on the early bird menu?

And of course, Nando’s does breakfast the way only Nando’s can; Flame-grilled full of flavour. If you’re ready for a bold brekkie, we recommend our Nando’s Benedict: succulent chicken fillet pieces (yep, that's chicken for breakfast), two lovingly poached eggs and wilted spinach topped with creamy PERi-hollandaise. Yum!

Or maybe you fancy a full-English, The Nando's Breakfast: flame-grilled chicken sausage, eggs any way you like ‘em, portobello mushroom, saucy fiery beans, grilled tomato and crispy corny browns.

Check out our breakfast menu at Gatwick (South Terminal) here.

Is Nando's breakfast menu suitable for vegetarians?

Nando's breakfast menu is also suitable for vegetarians. We've got dishes with Portobello mushroom, saucy fiery beans, grilled tomato and our signature crispy corny browns - that’s crisp golden sweetcorn fritters with onion, red peppers and red chilli, served with a dollop of chilli jam. We also offer our Nando's Benedict without chicken for those Benedict lovers.

And if you prefer a milder start, we’ve got enough fluffy pancakes, creamy porridge and hot coffee to ease you into the day.

If you're off jet setting the globe, head to Nando's Gatwick (South Terminal) to try the Nando's breakfast menu for yourself.

Will Nando's Breakfast feature in any other restaurant soon?

While it's not confirmed whether we'll serve up our brekkie menu at any new branches at present, keep your eyes on the Nando's blog for updates. You can find our full regular menu here.

Not answered your question? No problem... go back to the list of FAQs or get in touch.

Paying

How Much VAT Do You Charge?

We normally charge 20% but from 15th July 2020 until 12th January 2021 we will be charging VAT at 5% as per the recent Government VAT cut. All benefits from the change have been passed onto our customers in the form of a price reduction. The price listed on our menus includes VAT, so you’re not paying any extra.

Please note that the Government scheme doesn’t not apply to some drinks which will be charged at the usual rate of 20% VAT.

Why Do You Charge The Same Price For Eat In As Takeaway?

Because we serve hot food, the price is the same whether you get your PERi fix with us or choose to get a takeaway

Do you accept AMEX?

We accept AMEX in all of our restaurants, other than those in ROI. This also includes Northern Ireland. AMEX is not available for online ordering.

I’ve got Apple/Android Pay! Can I use it in your restaurants?

You can!  You'll see the Apple Pay and Android Pay signs in our restaurants to let you know we accept this type of payment.   At the moment there is a £30 limit per transaction.  

 

To use Apple Pay, just tap your compatible Apple device on the contactless terminal and use TouchID (the fingerprint sensor) to authenticate the transaction.

 

For Android Pay, simply unlock your device and tap it on the contactless terminal and you're good to go.  

 

For more information about Apple & Android Pay, including exactly how each one works, have a look at their websites https://www.apple.com/uk/apple-pay and https://www.android.com/pay

Do you accept Luncheon Vouchers?

No, we no longer accept Luncheon Vouchers. 

Not answered your question? No problem... go back to the list of FAQs or get in touch.

Working

How Can I Get A Job At Nando's?

We're always looking for people who share our passion to join the Nando's family, and it's great to see that you're one of them! For information about vacancies, have a look at our Careers page here. If you prefer a more face-to-face encounter, pop in to your local Nando's with your CV instead!

Not answered your question? No problem... go back to the list of FAQs or get in touch.

Corporate

I'm Looking For Sponsorship

We like to keep it local with our sponsorship requests, so instead of sending us an email, pop in to your local Nando's and speak to the Manager on Duty. Good luck with your event!

I Am Organising A Fundraising Event, Can You Help?

We take our hats off to you for your fabulous efforts in raising money for some fantastic causes. We like to keep it local with our fundraising requests, so pop in to your local Nando's and speak to the Manager on Duty. Good luck with your event!

How Can I Become One Of Your Franchisees?

Nando's does not offer franchises in the UK & Ireland and we don’t have any plans to franchise here in the future. Internationally, franchises are only available in South Africa, New Zealand and Australia. Please visit the relevant countries website for more information. We are not able to respond to International franchise enquires from the UK.

How Do I Book Your Outdoor Catering Unit?

With great power comes great responsibility! Managing PERi-PERi on wheels takes a special kind of talent, so we can’t let just anyone have control of our Cock o' Van sadly. However, we take to the road in all sorts of places, from the muddiest of festivals to the A-est of A-lister events, so keep an eye out and we might pop up near you!

Do you run a mystery shopper programme?

No, we do not currently run any mystery shopping programmes  however we have recently been made aware of number of sites claiming an affiliation with Nando’s through mystery shopper programmes. We have no connection with these organisations, however, we are committed to getting customer feedback through our customer satisfaction surveys. As and when customers make us aware of scam emails, we take the appropriate action with the companies involved and always advise our customers to contact us if they are unsure of the validity of an email.

Not answered your question? No problem... go back to the list of FAQs or get in touch.