Why Can't I Register My Card?

There’s a few reasons you might be having trouble.

Your email address is a high-security one. If this is the case, our emails might be sent straight your junk or spam folder, so have a quick check there. Email addresses with a private domain (such as work email addresses, or ones that end with .ac.uk) will have a higher security. If you’ve registered with this type of email, we’d suggest trying again with a different email, such as a Hotmail or Gmail email address. Or, you could always contact your email provider to have the security settings lowered.

Your Nando’s Card has not been registered correctly. When you registered your email, you should have received an activation email with a link. You need to click this link to successfully register. If you haven’t done this, visit our website and redo the registration process. When you get the email, click the link. You can only click the link once, and then it becomes invalid.

Still not working? Give us a call on 0800 975 8181, Monday-Friday between 9am-5:30pm.

Not answered your question? No problem... go back to the list of FAQs or contact us.