General
Delivery
Collection
- I've just got home and I'm not happy with my order/I'm missing items, what shall I do?
- Why am I being asked for a table number on the checkout screen?
- Do I need to create an account to place a Click & Collect order?
- When I try to check out, it says It's not possible to place my order - what does this mean?
General
Can I use vouchers or Gift Cards when I order online?
You can use your Nando’s Gift Card when ordering Click & Collect (You can’t on delivery just yet, sorry!).
Delivery
Do you deliver?
Ask and you shall receive!
Well, order online and we'll deliver. We now deliver nationwide! Nando’s delivery is brought to you by Deliveroo, our delivery partner.
You can check whether your local restaurant delivers to your postcode. If we don't deliver to you, you can still order to collect online on https://order.nandos.co.uk/ and just pop in to collect it.
Collection
I've just got home and I'm not happy with my order/I'm missing items, what shall I do?
Sorry to hear you're not happy! Please drop us a note on nandos.co.uk/help/contact so we can put it right for you.
Why am I being asked for a table number on the checkout screen?
Looks like you accidentally chose to Eat-in rather than pick up your PERi-PERi. Head back to the beginning of your order and start again.
Do I need to create an account to place a Click & Collect order?
Got a Nando's Card? Great news! You can use the same details to log in.
If not, you'll be able to create a Nando's account when you check out!
When I try to check out, it says It's not possible to place my order - what does this mean?
Sorry to hear that! Sometimes our restaurants need to turn off Click & Collect for a bit. In the meantime, feel free to try another Nando's instead.